General terms and conditions of use

Update date: September 5, 2023 

Article 1 – Scope and object  

The purpose of these General Terms and Conditions of Use (hereinafter the “GTC”) is to govern the general terms  and conditions of access and use of the ingredientecret.com website (hereinafter the “Website”) between the users  (hereinafter the “User”, “you”) and BRAIN FOR BEAUTY (hereinafter “BRAIN FOR BEAUTY”, “We”), publisher of the  Website. 

These GTC may be modified by BRAIN FOR BEAUTY, at any time, without written notice, by posting modified GTC on the Website. We invite you to regularly consult these GTC in order to be aware of any changes. 

By accessing and using the Website, the User acknowledges having read, understood and accepted without  reservation the GTC in force at that time. Use of the Website by the user is subject to the express condition of  acceptance of these GTC. 

The GTC are supplemented by: 

  • Legal Notice 
  • Terms and Conditions 
  • Data Protection Policy 
  • Cookies Policy 

Article 2 – Features offered  

The Site allows the User to: 

  • Access to information on BRAIN FOR BEAUTY, concerning the descriptions of BRAIN FOR BEAUTY products, but also to the list of points of sale; 
  • Access to customer service accessible from Monday to Friday from 9 a.m. to 12:30 p.m. and from 2 p.m. to 6  p.m. (excluding public holidays):
    • by electronic messages initiated via the various forms present on the “Contact” page of the Website and  subsequently exchanged via an electronic messaging system. 
    • or by e-mail for all requests sent directly to the e-mail address mentioned in the “Contact” page. 

In this context, BRAIN FOR BEAUTY undertakes to respond to any question asked by the User within a maximum  period of twenty-four (24) hours from the receipt by BRAIN FOR BEAUTY of the User’s request (hereinafter -after  “Customer Service”). Customer Service is not made up of doctors or health professionals and is not intended to  provide the User with a medical consultation and / or health advice, therapeutic advice or indications on possible  drug interactions, or any other information not falling within the sphere of nutricosmetics and dermocosmetics.

  • Create a customer account or connect to the customer account that the User will have previously created on the  Website in order to access the functionalities presented there, namely the profile, the orders, the invoices (hereinafter  the “Account Client ”); 

(hereinafter together the “Features”). 

Article 3 – Provision of advice related to nutricosmetics and  dermocosmetics  

BRAIN FOR BEAUTY is a player in the world of nutricosmetics and dermocosmetics. BRAIN FOR BEAUTY does not  provide medical consultation, health advice, therapeutic advice and / or medical diagnosis or care. The advice  provided in the context of Customer Service is advice in nutricosmetics and dermocosmetics. The advice provided in  this context is not intended to replace medical diagnoses provided by healthcare professionals and / or is not  intended to diagnose, treat or manage any disease or medical problem. The advice provided is also not intended to  draw the User’s attention to any interactions between medical treatments and nutricosmetics, or interactions between  nutricosmetics offered by other brands and those of BRAIN FOR BEAUTY. 

We invite you to consult your attending physician and / or any other authorized health professional before  making any decision or taking any action that may affect your health and safety or that of your family. We invite  you to consult your doctor if you have any doubts or questions about your health, about a drug interaction or if your  state of health or your condition worsens. 

Article 4 – Conditions of access and use of the Website and User  Obligations  

To be able to validly use the Website, the User expressly declares to have full legal capacity to enter into this contract,  that is to say the legal majority and not to be under guardianship or guardianship, or to be an emancipated minor.  Subject to the respect by the User of these GTC, BRAIN FOR BEAUTY grants the User a worldwide, free, personal,  revocable, limited, non-exclusive and non-transferable license to access and use the Website and its Features, only  for its personal use, which does not include activities related to any commercial, business or professional activity. 

The User is prohibited from: 

  • Use the Website for purposes other than those strictly provided for in these GTC or in any manner prohibited  by a legal or regulatory provision; 
  • Use the Website for professional, commercial or non-private purposes; 
  • Use the Website in violation of the rights of others; 
  • Download, reproduce, record, capture and / or copy, by any process or means, the content of the Website and the Features and in particular the photographs and the content offered therein in violation of the GTC; 
  • Use the Website in a way that may affect the Website and / or the Features provided or disrupt their use by  another User; 
  • Modify, translate, decompile, create derivatives of, copy, distribute, disassemble, disseminate, transmit,  publish, delete or alter proprietary notices or labels, license, sublicense, transfer, sell, mirror, frame, exploit,  rent , rent out, privately label, grant a guarantee on the Website, or use the Website in any way that is not  expressly authorized within these GTC;
  • Undermine the legitimate interests of BRAIN FOR BEAUTY and in particular its intellectual property rights and  other rights relating to or linked to the Website; 
  • Remove or modify the brand, logo or any other distinctive sign of BRAIN FOR BEAUTY contained on the  Website; 

As part of Customer Service, the User refrains from: 

  • Reveal personal data considered to be special categories of personal data within the meaning of Article 9 of  Regulation (EU) 2016/679 of April 27, 2016, relating to the protection of individuals with regard to processing  personal data and the free movement of such data (hereinafter “GDPR”), namely data concerning his health, his  sex life, genetic data. Indeed, the Customer Service is in no way intended to provide the User with a medical  consultation and / or advice in matters of health and / or medical diagnoses, but only to orient him as best as  possible on the products meeting their needs or on the Website. 
  • Download, send, transmit, in any way, any illegal or infringing content, any advertising, any unsolicited and  unauthorized promotional material, as well as any computer virus, code, file or program designed to interrupt,  destroy or limit the Functionalities of the Website or of the servers, networks or networks connected to the services; 
  • Attempt to mislead other Users, by usurping the name or corporate name of other people, and more particularly  by posing as an employee or an affiliate of BRAIN FOR BEAUTY and / or the Website; 
  • Make or utter comments or distribute, in any form whatsoever, content such as, but not limited to, photos,  messages and / or comments (hereinafter the “User Content (s)”) Infringing the rights of third parties and in  particular intellectual property rights (trademark, copyright, models in particular), the rights of individuals (in  particular defamation, insults, insults, denigration, harassment, etc.), respect for private life (including the right to  image), public order and good morals (in particular by making statements of a political, racist or xenophobic  nature, by making statements condoning crimes against humanity, inciting racial hatred, undermining human  dignity, reporting violence against animals, reporting violent or degrading images, etc.) and, in general, any  content contrary to the law regulations and the usual rules of politeness and courtesy. 

Article 5 – BRAIN FOR BEAUTY’s obligations  

BRAIN FOR BEAUTY makes the Functionalities available to the User via the Website under the conditions described  in these GTC. The Site Features, with the exception of Customer Service, are accessible 24 hours a day, seven days  a week, except in the event of force majeure events or events beyond the control of BRAIN FOR BEAUTY ( including  breakdowns) and subject to the necessary periods of maintenance and updating of the Website. BRAIN FOR BEAUTY  undertakes, within the framework of an obligation of means, to provide access to the Functionalities of the Website while respecting these GTC and to act with diligence and competence in order to make every effort, within a  reasonable limit, to remedy any malfunction brought to its attention. 

BRAIN FOR BEAUTY may at any time, temporarily or permanently: 

  • Make changes to the Website; 
  • Suspend, interrupt or limit access to all or part of the Website, reserve access to the Website, or to certain parts  of the Website;
  • Delete any information that could disrupt operation or contravene national or international laws and / or these  GTC; 
  • Suspend access to the Website in order to carry out maintenance and / or updates;
  • Delete the Website. 

Article 6 – Responsibilities and guarantees of BRAIN FOR BEAUTY  

BRAIN FOR BEAUTY cannot be held liable in the event of a breakdown, difficulty or interruption of operation,  preventing access to the Website or to one of its Features on a temporary basis. The User acknowledges and accepts  that BRAIN FOR BEAUTY cannot be held liable for any inconvenience or damage related to the use of the Internet  network and / or the mobile Internet network, including, without this list being exhaustive: 

  • Poor transmission and / or reception of any data and / or information on the mobile internet network or via satellite  networks; 
  • Failure of any receiving equipment or communication lines; 
  • Any malfunction of the mobile Internet network or satellite networks preventing the proper functioning or poor  conditions of use of the Website and / or access to the Functionalities of the Website. 

The transfer rate and response times of information circulating from the Website to the Internet are not guaranteed by  BRAIN FOR BEAUTY. Indeed, the speed of information flow does not depend on the service offered by BRAIN FOR  BEAUTY, but on the characteristics inherent in online or telecommunications networks provided by the User’s operator.  To the fullest extent permitted by applicable regulations, BRAIN FOR BEAUTY or its licensors may under no  circumstances be held liable for any indirect damage of any kind (including loss of profits, loss of confidential  information or other data, business interruptions, invasions of privacy, breach of any obligation, including the  obligation of good faith and diligence, for acts of negligence, and for any pecuniary or other loss), resulting from, or  related to the use or the inability to use the Website. 

Article 7 – Compensation  

By using the Website, the User agrees to defend, indemnify and guarantee BRAIN FOR BEAUTY, its directors and its  employees, against all losses, damages, liability, costs, expenses (including legal fees) claimed by any third party and  resulting from : (i) the use and access to the Website by the User; (ii) a violation by the User of these GTC; and (iii) a  violation by the User of the rights of third parties, including, without this being limiting, all property rights, protection of  privacy and personal data or intellectual property. This compensation will survive beyond the duration of the use of  the Website by the User. 

Article 8 – Intellectual property  

All the elements and content of the Website, as well as the texts, graphics, visuals, logos, brands, names, sounds,  designs, software, domain names, photo and video content (hereinafter the “Content (s) ) BRAIN FOR BEAUTY ”)  are protected by intellectual property rights and are the exclusive property of BRAIN FOR BEAUTY and / or are  licensed to BRAIN FOR BEAUTY and may not be reproduced, used or represented without prior written permission  of BRAIN FOR BEAUTY, including to create derivative works, under penalty of prosecution.

Subject to the respect by the User of these GTC, BRAIN FOR BEAUTY grants the User a right, non-exclusive, non assignable and non-transferable (including by way of sub-license), to access and use the Website and all the  elements composing it (including the BRAIN FOR BEAUTY Content) and the associated documentation, throughout  the duration of these GTC for the whole world. The User may only use the Website, the BRAIN FOR BEAUTY Content  and the associated documentation in accordance with their destinations and for the personal and private needs of  the User. 

Any reproduction or representation made for other purposes is only authorized with the prior express written consent  of BRAIN FOR BEAUTY. 

In particular, the User is not authorized to download, copy, alter, modify, adapt, delete, distribute, transmit,  disseminate, sell, rent, license or exploit the Website and the BRAIN FOR BEAUTY Content in whole or in part,  in any way whatsoever, without the express, prior written consent of BRAIN FOR BEAUTY.  

Any other use of the Website or the BRAIN FOR BEAUTY Content constitutes infringement and is punishable under  intellectual property law, except with the prior, express and written authorization of BRAIN FOR BEAUTY. 

Article 9 – Protection of personal data  

Use of the Website involves processing of personal data. To find out more about the processing carried out using  their data, the User is invited to consult the Data Protection Policy. 

Article 10 – Miscellaneous provisions  

10.1 Subcontractors  

BRAIN FOR BEAUTY may call on subcontractors as part of the performance of its obligations under these GTC. 

10.2 Contract documents  

These GTC constitute the entire agreement between BRAIN FOR BEAUTY and the User with regard to access and  use of the Website and its Functions, and supersede any agreement having the same purpose that may have been  entered into previously between the User and BRAIN FOR BEAUTY. 

10.3 Force Majeure  

Neither party can be held liable to the other party in the event of non-performance of its obligations resulting from a  case of force majeure. Are considered as force majeure or fortuitous event, those usually recognized by the case law  of the Court of Cassation. 

10.4 Waiver  

The fact that BRAIN FOR BEAUTY does not avail itself at a given time of any stipulation whatsoever cannot be  considered as a waiver of the benefit of this stipulation or of the right to subsequently invoke said stipulation and / or  to request compensation for any breach of this stipulation. 

10.5 Severability  

In the event of the nullity of any provision of these GTC, it is deemed unwritten and the other provisions retain their  force and scope. 

10.6 Availability of BRAIN FOR BEAUTY products  

A reference to a BRAIN FOR BEAUTY product on the Website does not mean that it will be available in all the  points of sale identified on the Website. 

Article 11 – Complaints and applicable law  

The contract formed by the acceptance of these GTC is subject to French law. If the User is a consumer and his  habitual residence is located outside France in a country of the European Union, the User also benefits from rights  protecting him under the public order provisions of the applicable law of his country of residence. In the event of a  complaint or dispute concerning access and use of the Website and / or its Features, the User undertakes to contact  customer service as a priority by e-mail at the following address: contact @ ingredientsecret.com or by registered mail  with acknowledgment of receipt (LRAR) to BRAIN FOR BEAUTY at the following address: 

BRAIN FOR BEAUTY 

91 rue du Faubourg Saint-Honoré

75008, Paris – France 

The parties undertake to seek an amicable settlement to the dispute concerned before any legal action or recourse  to a mediation procedure. In the absence of an amicable agreement, the French courts will have sole jurisdiction. 

Article 12 – Contact BRAIN FOR BEAUTY  

The User can obtain information or ask questions through the “Contact” section accessible from the home page of the  Website or by writing to: 

BRAIN FOR BEAUTY 

91 rue du Faubourg Saint-Honoré

75008, Paris – France

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